Change Your Password Changing your password regularly will help to keep your account safe from misuse. When you choose your new password, use a combination of lower case letters (a to z) and digits (0 to 9). You will need to use between 6 and 9 characters for your new password. The following combinations of lower case letters and digits are examples of three valid passwords: a5291s 92sax4 bsd2494 When deciding on a new password, it's safest not to use any word from the dictionary, or any part of your name, car make or model, date of birth, phone number, license number or anything that anybody could guess by knowing you or by watching your movements. Random collections of numbers and letters are harder to remember, but they are much safer. Enter your Oyster User ID, your current Password and your New Password into the form below. Your New Password is typed-in twice to ensure that you have entered it as you intended. Please make sure that the Caps Lock on the keyboard is not accidentally on. Should you need assistance please phone the Oyster Help Desk on 128 between 8:00AM to 4:30PM, Monday to Friday.